Service You Can Trust. Quality You Can Rely On 01223 380774

Meet Our Team

The friendly, qualified professionals behind your heating and plumbing solutions.

Why Choose Our Team?

A family-run business that provides a complete range of heating and plumbing services in Cambridge and surrounding areas. You can rely on our team of honest, highly professional and reliable staff to provide quality service.

Shayne - Lead Plumber

Shayne

Lead Plumber & Gas Engineer

NVQ Level 3 Gas Safe Certified Unvented Certified

With over 10 years of industry experience, Shayne brings exceptional expertise in plumbing, heating, and heat pumps. Highly regarded for his outstanding work ethic and consistently delivering high-quality results.

Charlotte - Operations Manager

Charlotte

Operations Manager

10+ Years Experience Customer Service Expert

With 10 years of experience in customer service, administration, and management, Charlotte brings a grounded and practical approach to her work. She takes immense pride in delivering exceptional service and eagerly embraces new challenges.

Bradley - Plumbing & Heating Engineer

Bradley

Plumbing & Heating Engineer

8+ Years Experience Detail-Oriented

Bradley brings over 8 years of hands-on experience in plumbing and heating. Known for his attention to detail and reliable approach, he plays a key role in delivering high-quality workmanship. His dedication and discipline shine through in every project.

Jay - Plumbing Apprentice

Jay

Plumbing Apprentice

Customer Service Expert Detail-Focused

Jay has recently begun his journey into plumbing and is already well regarded for his exceptional customer service and strong attention to detail. A great support to the team and customers alike, Jay is passionate about delivering quality work.

Craig - Plumber & Heating Engineer

Craig

Plumber & Heating Engineer

Reliable & Hardworking High Standards

Craig has been working in the plumbing and heating industry for over 5 years, building strong hands-on experience and practical knowledge. Known for his reliability and efficiency, Craig approaches every job with a focus on quality and is always willing to go the extra mile for the team and customers.

Bentley - Team Mascot

Bentley

Team Mascot & Morale Officer

Professional Tail Wagger Chief Happiness Officer

Bentley is our friendly and charismatic Boxer who creates a positive and inviting atmosphere. As an honorary team member, he embodies our values of dedication, loyalty, and a genuine love for people.

What Makes Us Different?

The Regency difference is in the details

Family Values

We're a family-run business that treats every customer like family.

Fully Qualified

All our engineers hold the necessary qualifications and certifications.

Customer First

Exceptional service and customer satisfaction are our top priorities.

Local Experts

We know Cambridge and surrounding areas inside out.

What Our Customers Say

  • "Highly recommend, punctual and professional service."

    — Angela, Cambridge

  • "Excellent service from start to finish. The team were friendly, tidy and completed the work to a high standard."

    — Local Customer

  • "Honest pricing and great communication. It's refreshing to find a tradesman who actually turns up when they say they will!"

    — Cambridge Homeowner

    Ready to Work With Us?

    Get in touch with our friendly team today

    Professional plumbing team in Cambridge

    Why Customers Trust Our Team

    • Punctual & Reliable: We turn up on time, every time.
    • Respectful: We treat your home with care and respect.
    • Transparent: No hidden costs or surprises.
    • Professional: Uniformed engineers in branded vehicles.
    • Tidy: We clean up after ourselves every day.

    Accreditations & Certifications

    Fully certified and regulated for your complete peace of mind

    Gas Safe Registered
    Gas Safe Registered
    926934

    Certified gas engineers you can trust

    Need a Plumber or Heating Engineer?

    Our friendly team is ready to help with your project or emergency.

    Call 01223 380774