Customer Reviews

Real feedback from real customers across Cambridge and surrounding areas.

What Our Customers Say

Don't just take our word for it — hear from the people we've helped

"Highly recommend! Punctual and professional service."

— Angela, Cambridge

"I would highly recommend, reliable and provide a great service."

— Emma, Local Customer

"Thought the work carried out was good and neat."

— Sarah, Cambridge

"Shayne helped me with plumbing in my dishwasher. Was reliable and went above and beyond to help me. He was clean and friendly. Highly recommend him for any plumbing and heating needs."

— Lisa, Cambridge

"Great firm, fast, efficient, thorough and very helpful, would recommend most highly."

— Keith, Local Customer

"Excellent service from start to finish. The team were friendly, tidy and completed the work to a high standard."

— Cambridge Homeowner

Your Feedback Matters

We're committed to continuous improvement

To understand how we're doing, we send out a feedback email every time a job is completed. As a thank you for providing feedback — whether good or constructive — we enter those customers into a quarterly prize draw for shopping vouchers.

Win Shopping Vouchers

Share your feedback and be entered into our quarterly draw

Our Commitment to You

Honesty, accountability, and exceptional service

We're Here to Listen

At Regency Heating and Plumbing Services, we understand that providing exceptional customer service requires honesty, accountability, and a genuine commitment to resolving any issues that may arise.

While we strive to ensure customer satisfaction, we acknowledge that mistakes can happen. We believe in taking ownership of these mistakes and going above and beyond to make things right.

If you feel that our service did not meet your expectations, we kindly ask for the opportunity to correct any shortcomings.